Pastry Palette

SMS Program Terms

Pastry Palette Order Notifications · Last updated July 27, 2026

1. Program description

Pastry Palette ("we") sends transactional text messages about your order — an order confirmation and a "your order is ready for pickup" alert — to customers who provide their mobile number and consent when placing an online order at thepastrypalettes.com.

2. How you opt in

You opt in by entering your mobile number and checking the consent box on our online order checkout ("Text me order updates"). Consent to receive order texts is not a condition of purchase — you may uncheck the box and still order (you just won't receive the ready-for-pickup text).

3. Message frequency & rates

Message frequency varies with your orders — typically about 2 messages per order. Message and data rates may apply according to your mobile plan.

4. Opting out

Reply STOP to any message to stop receiving texts from us. You'll receive a single confirmation of your opt-out. To rejoin, reply START.

5. Help

Reply HELP to any message, ask us at the café counter, or email hello@thepastrypalettes.com.

6. Privacy

Your mobile number is used only to deliver these order notifications. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.

7. Carriers

Carriers are not liable for delayed or undelivered messages.